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I spent 4 days at this resort at the end of April and really enjoyed it (and I'm very picky about the places I stay at when I travel).
The resort itself was kept extremely clean by the very friendly staff - everyone smiles and says hello. The bartenders at all three of the swim-up pool bars knew what we liked to drink by the second day and were very friendly, happy, and funny.
As for the food, I pretty much liked everything that I tried, even in the buffet restaurant which was well above average for a buffet. The Italian restaurant was my favorite, and they also have a really good Mexican restaurant - but you should know that Mexican food in Mexico is different from what we are used to here in the US, which is a very "americanized" form of Tex-Mex - rather the food at the mexican restaurant at the Park Royal is fresh and very tasty, and very artfully presented. You won't find tacos served with rice and beans, but you'll like what they offer anyway. just be sure to make reservations early in the day for the Italian or Mexican restaurants - they're not very big so they can't accomodate everyone at the resort, which is why reservations are required. Also the hamburgers at the beach grill were really good.
Although all the rooms "face" the ocean, you may want to be sure you are on the 4th floor or above if having a view of the ocean from your room is important to you - below that is Pool view. The only nagative about the rooms is the lack of typical amenities - they provide shampoo, but no conditioner, lotion, cotton balls/swabs, shower cap, etc (the kind of things you find in many other resorts), so pack some travel-sized toiletries of your own. On the other hand, they were generous with the bottled water, which many other resorts charge for.
There is no internet available in the rooms, but there is high-speed wireless internet in the comfortable lobby/breezeway, which I found to be reliable and speedy, and I rather enjoyed spending a bit of time in the mornings having a cup of coffee and checking my email while watching guests come and go.
Lastly, if you enjoy souvenir shopping, the Park Royal is only about a 5 minute cab ride from the downtown shopping district with plenty of typical souvenir shops and a few restaurants/bars, including some well known "chain" places like Senor Frog's, Margaritaville, and Carlos 'n Charlie's.
I would recommend this resort to couples looking for a nice quiet getaway or anyone who wants to dive or snorkel some nice reefs, and who likes the 'all inclusive' concept.