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Quote: Great hotel, great location awesome staff. Although I had a very bad experience at the ticket center in the hotel poor customer service. We had to wait 20 minutes while the lady at the ticket center was having a private conversation with another... Read the full Crowne Plaza Orlando Universal review
Quote: pool and food were great,,,,,,,,,a break from the northeast in march..........5 min walk to i drive and tons of other places to see,,,,,,,,,,trolley was ok if u hit it right,,,,,,,,,every 30 mins. or so but the hotel was very nice,,,,,,,,upgraded to... Read the full Crowne Plaza Orlando Universal review
Quote: Chose this hotel for a quick R&R; away from my Pennsylvania freeze. Staff was friendly. Hotel was spotless. Restaurant with many food choices and they were good. I was traveling alone and felt very safe here. Would recommend this for families as... Read the full Crowne Plaza Orlando Universal review
Quote: PROS The staff was very, very nice. My comments are strictly related to the cleanliness of the hotel along with the appearance inside. The pool outside was very nice! CONS- 1-Old dingy rug-Replace it. 2-Looks like someone threw cups of coffee on the... Read the full Crowne Plaza Orlando Universal review
Quote: The staff were wonderful and very helpful.Best night sleep had in a hotel in years.The pool area was very well equiped with a nice hot tub, tiki bar and lawn area .Would definetely stay here again
Quote: Great hotel for us. The staff was great, even upgraded our room for free due to a booking error on their part. They had a complimentary shuttle to universal studios, a nice pool, and a comfortable room.
Quote: Although the room was comfortable and the staff were friendly, I was surprised that additional fees had to be paid for internet use and a request for two beds (instead of one king). This is considered an "upgrade."
Quote: I would stay at this hotel again. The room was clean, quiet, and comfortable. The staff was friendly. It was everything I expected. The hotel was easy to find and close to restaurants.
Quote: Our trip consisted of 8 family memebers and all enjoyed the relaxed atmosphere of the pool and hotel. The concierge's were fabulous and saved us time and money.
Quote: The hotel was further down the I drive area than anticipated and was off from I driver further than planned. Still within walking distance to all the dining areas but had to cross busy cross streets. Convenient shuttle to disney world no shuttle to... Read the full Crowne Plaza Orlando Universal review